New UK Defence Service Delivery Centre opened at RAF Lossiemouth

Rolls-Royce has opened its latest Defence Service Delivery Centre in the UK at RAF Lossiemouth in Scotland. It did so to support the resident fleet of Typhoon combat aircraft.

The Centre was officially opened by Air Vice Marshal Gerry Mayhew, Air Officer Commanding RAF No1 Group.

A team of around 10 specialist Rolls-Royce engineers, together with their RAF and Serco counterparts, work at the Service Delivery Centre (SDC) to deliver support services for the Typhoon combat aircraft’s Eurojet EJ200 engines at the customer’s operating base. The SDC can also use live video links to the the Rolls-Royce Operations Centre in Bristol, allowing real-time decision making on engine issues to increase aircraft availability for missions.

The company provides engine availability and readiness for the EJ200 fleet whilst reducing risk and administrative burden on the RAF so it can focus on its mission.

Paul Craig, Rolls-Royce, director of Defence Services, said: “We put our customers at the heart of our business. The opening of our latest Service Delivery Centre in support of the RAF demonstrates our commitment to be closer to our customers to ensure they get the best possible aftermarket support and outstanding customer service which they have come to expect from us. With a highly skilled team, fully trained in engineering services, supply chain and operational support, we will continue to provide maximum engine readiness and availability.”

Air Vice Marshal Gerry Mayhew, Air Officer Commanding No 1 Group, said: “The design of the new Typhoon Propulsion Support Facility at RAF Lossiemouth by DIO has demanded an exceptionally high degree of collaboration across numerous organisations to deliver a striking, highly sustainable and energy efficient building. The result is a world-class working environment for Rolls-Royce to diagnose, repair, protect and rapidly supply EJ200 engines and spares for the Typhoon fleet based at RAF Lossiemouth. The design, capacity and support services of the building have been future-proofed which means that the facility can seamlessly accept any increased demand, following the arrival of any additional Typhoon squadrons at RAF Lossiemouth, without the need for extension or any modifications to deliver essential support to the RAF. The delivery team can be justifiably proud of this achievement.”